Everyone entering Faywood Hot Springs must check in at the Office. A daily fee must be paid by all entrants whether or not the mineral water pools are used by that entrant.
SPEED LIMIT IS 5 M.P.H. AT ALL TIMESPEED LIMIT IS 5 M.P.H. AT ALL TIME
POOL ETIQUETTE: No smoking, eating or drinking in the pools. No glass and no pets in the pool areas. No lewd behavior. No running, diving or excessive noise. No soap, lotion or oil in the pools. Everyone must respect the rights of our other guests and our employees. Anyone who creates excessive noise or causes a disturbance will be asked to leave and will forfeit future visits. If someone is asked to leave, fees will not be refunded.
Be respectful of the grounds, if you trash it or steal you will not be invited back, and you might face charges.
No scavenging, digging or defacing of the grounds.
Metal detecting is NEVER allowed.
This is a historical place, so try to tread lightly where so many others have been!
CHECK OUT TIMES: All overnight guests must check out at by 11:00 AM the following morning. Overnight guests may stay until 10:00 PM the following evening by vacating their accommodations, moving their vehicle to the parking lot and paying the day rate for all in their party. Anyone who stays past 11:00 AM will be charged the day use fee. All day guests must leave by 10:00 PM. Our gates are locked from 10:00 PM until 10:00 AM. Special gate arrangements may be made upon request at check-in time or before 10:00 PM. Day guests who wish to reenter must show their wristband at the Office.
CHILDREN: We adore children, but anyone under the age of 18 must be accompanied by an adult at all times and must not be left unattended. Infants and toddlers, who are not potty-trained, must wear special diaper swimsuits in the pool
PETS:We welcome pets, but they are allowed only in the parking lot and in the camping areas. We also have two pet-friendly cabins. Dogs must be kept on a leash or tied at all times - away from areas where other customers pass by. Pets (except for service dogs) are not allowed at any of the pools. Owners must clean up after their pets.
HANDICAPPED PARKING: HANDICAPPED PARKING: We have a limited number of parking spaces for the physically challenged, SO PLEASE PARK IN THE PROPER PARKING AREAS.
VISITORS: Everyone who enters Faywood Hot Springs must pay to be here. Any paying guest who meeting a non-paying visitor must arrange to meet in the parking lot.
RENTALS: A reasonable deposit will be required for all rented items such as swimsuits and towels. This deposit will be returned when the rented item is returned in good condition.
CAMPFIRE REGULATIONS: We have a limited number of areas designated for campfires. Fires may not be built in any other area. Please do not strip our trees or other vegetation for campfires. Firewood can be bought at the Office. During droughts, fires may be banned everywhere on the property. No fires during windy conditions!
QUIET TIME: All public areas will observe a quiet time between the hours of 10:00 PM and 8:00 AM. We ask that all noise be kept to a minimum. No generators, loud music or constant dog barking during these hours.
LOST AND FOUND: All items that are found at Faywood Hot Springs, and turned in to the Office, will be held for a period of one week. After one week, items will be donated to the charity of our choice. Call the Office if you have left an item at Faywood Hot Springs. If properly identified, the item will be held for pick up or it will be shipped to the owner when full payment for shipping is received.
TIMELY PAYMENT OF FEES: All guests must pay, in advance, for their planned stay.All reservations must be accompanied by a MasterCard or Visa credit card. All cancellations must be made at least 10 days before the reservation date. Your credit card will be charged ten days prior to your reserved day of arrival. If you cancel your reservation within the time allowed (ten days prior to the day of the reservation) your credit card will only be charged a ten dollar processing fee. If your reservation is not cancelled within the required time period, or you fail to show up, your credit card will be charged the full amount of your reservation. No cancellation is permitted on same-day lodging and private pool reservations. If you do not show up, your credit card will be charged for the services you reserved.Due to the large demand for lodging on holidays, we require a 2-day minimum stay.
LATE ARRIVALS: As a small family establishment, we close our office (and lock our gates) at 10:00 PM.
GATES: GATES: Our entire facility is fenced and gated. Our gates are locked from 10:00 PM to 10:00 AM. Please make special arrangements at the Office to enter or exit Faywood Hot Springs when the gates are locked.
TIME ZONES: When making "time sensitive" reservations, please keep in mind that New Mexico is in the Mountain Time Zone. Arizona and New Mexico are in the same time zone, except during daylight-savings-time, when Arizona is 1 hour behind New Mexico.
ALCOHOLIC DRINKS BEFORE OR DURING SOAKING IS NOT ADVISED.
WE DO NOT ALLOW FIREWORKS, FIREARMS OR ILLEGAL DRUGS ON THE
WE RESERVE THE RIGHT TO REFUSE SERVICE TO OR EJECT ANYONE WHO DOES NOT FOLLOW THESE RULES.
We anticipate that our policy will change from time to time, and we expressly reserve the right to change the policy when we find it to be appropriate. Your continued use of our resort constitutes your acceptance of our rules and policies, including any changes.