Everyone entering Faywood Hot Springs must check in at the Office. A daily fee must be paid by all entrants whether or not the mineral water pools are used by that entrant.
POOL ETIQUETTE: No smoking, eating or drinking in the pools. No glass in the pool areas. No lewd behavior. No running, diving or excessive noise. No soap, lotion or oil in the pools. Everyone must respect the rights of our other guests and our employees. Anyone who creates excessive noise or causes a disturbance will be asked to leave and will forfeit future visits. If someone is asked to leave, fees will not be refunded.
CHECK OUT TIMES: Guests who spend the night in one of our cabins may stay till 11 AM. All overnight camping and RV guests must check out at 10AM the following morning. Overnight guests may stay until 10PM the following evening by vacating their camping space, moving their vehicle to the parking lot and paying the day rate for all in their party. Anyone who stays past 10AM will be charged the day use fee. All day guests must leave by 10PM. Our gates are locked from 10PM until 8AM. Special gate arrangements may be made upon request at check-in time or before 10PM. Any day guest who wishes to leave the premises and return later the same day, must stop at the Office, on the way out, to have their hand stamped or they will be denied re-admission. Day guests who wish to re-enter must show their stamped hand at the Office.
CHILDREN: We adore children, but anyone under the age of 18 must be accompanied by an adult at all times and must not be left unattended. Infants and toddlers, who are not potty-trained, must wear special diaper swimsuits in the pools. These can be purchased at the Office.
PETS: We welcome pets, but they are allowed only in the parking lot and in the camping areas. We also have two pet-friendly cabins. Dogs must be kept on a leash or tied at all times - away from areas where other customers pass by. Pets (except for seeing-eye dogs) are not allowed at any of the pools. Owners must clean up after their pets.
HANDICAPPED PARKING: We have a limited number of parking spaces for the physically challenged. Permission to use these spaces must be granted by the Office for each visit.
VISITORS: Everyone who enters Faywood Hot Springs must pay to be here. Any paying guest who meeting a non paying visitor must arrange to meet in the parking lot.
RENTALS: A reasonable deposit will be required for all rented items such as swimsuits and towels. This deposit will be returned when the rented item is returned in good condition.
CAMPFIRE REGULATIONS: We have a limited number of areas designated for campfires. Fires may not be built in any other area. Please do not strip our trees or other vegetation for campfires. Firewood can be purchased at the Office. During droughts, fires may be banned everywhere except in the main fire ring at the center of the campground.
QUIET TIME: All public areas will observe a quiet time between the hours of 10PM and 8AM. We ask that all noise be kept to a minimum. No generators, loud music or constant dog barking during these hours.
LOST AND FOUND: All items that are found at Faywood Hot Springs, and turned in to the Office, will be held for a period of one month. After one month, items will be donated to the charity of our choice. Call the Office if you have left an item at Faywood Hot Springs. If properly identified, the item will be held for pick up or it will be shipped to the owner when full payment for shipping is received.
TIMELY PAYMENT OF FEES: All weekly and monthly guests must pay, in advance, for their planned stay. Monthly guests will pay in advance, month-by-month, for their space rental. A $50 deposit for electricity is required and electrical usage must be paid for at the end of each month.
RESERVATION AND CANCELLATION POLICIES
Reservations
Telephone or internet reservations must be accompanied by a Visa or Mastercard credit card or a deposit received within seven days.
Same day lodging reservations and reservations for private pools must also be accompanied by a credit card. If you cancel or do not show, your credit card will be charged.
Due to the large demand for lodging on holiday weekends, we do require at least a 2-day minimum stay.
Lodging Cancellations
We have a ten-day cancellation policy. If your reservation is not cancelled within the required time period, your credit card will be charged.
Cancellation Refunds
If you cancel your reservation within the time allowed we will refund you deposit minus a ten dollar ($10) processing fee. If you have sent a check, we will refund your deposit, minus the processing fee, once your check has cleared.
Late Arrivals
As a small family establishment, we close our office at 10PM. However, if we know you plan to arrive a little late, we will try to make special arrangements.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.
ALCOHOLIC DRINKS BEFORE OR DURING SOAKING IS NOT ADVISED.
WE DO NOT ALLOW FIREWORKS, FIREARMS OR ILLEGAL DRUG ON THE PREMISES.
WE RESERVE THE RIGHT TO EJECT ANYONE WHO DOES NOT FOLLOW THESE RULES.